Gift Card FAQs

Gift Card Limitations

  • Gift cards are sold as unique digital codes. We don't create or ship physical gift cards.
  • A gift card's value will be subtracted from the order's total. This includes tax and shipping.
  • Gift cards never expire.
  • Customers will go directly to checkout when purchasing a gift card. 

Physical or Plastic Gift Cards

We only provide gift cards as an email or printable pdf.

Splitting Orders

Customers may split an order between a gift card and a credit card. If the order total exceeds the value remaining on the gift card, the balance can be paid using standard payment methods.

You Must Redeem the Full Value of the Gift Card

When using a gift card, the full value of the card is always applied. It isn't possible to partially redeem a gift card unless the order total is less than the gift-card balance.

Gift-Card Refunds

We can refund a gift card as long as it hasn't been used. Partially used cards can't be refunded. 

Refunded Purchases

Refunding a purchase made with a gift card adds the refunded amount to the gift card's balance.

Checking the Gift-Card Balance

The gift-card recipient will receive an initial email showing the gift-card balance. After tending the gift-card code at checkout, he will see the remaining balance, if any.

Adding Value

Customers can't add any value to a gift card.